For general questions about the Fannie Mae short sale process, contact the Fannie Mae Resource Center at 1-800-2FANNIE. See below for assistance with specific questions
Please visit KnowYourOptions.com for more information.
To find out if Fannie Mae owns your client's loan please use Fannie Mae's Loan Lookup Tool.
To escalate an issue please visit our escalate section.
To report potential fraud please call 1-800-2FANNIE (800-232-6643) or email MortgageFraud_Tips@FannieMae.com.
For technical support please call 1-800-232-6643.
IT IS ILLEGAL TO DISCRIMINATE AGAINST any person because of race, color, religion, sex, handicap, familial status, (having one or more children), or national origin.
Anyone who feels he or she has been discriminated against should send a complaint to: U.S. Department of Housing and Urban Development, Assistant Secretary for Fair Housing and Equal Opportunity, Washington, D.C. 20410.